Terms & Conditions

Last Updated: January 2026

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1. Introduction

Welcome to fc999, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your use of the fc999 website, mobile interface, and all services provided through our platform. By creating an account, placing a bet, or accessing any part of the fc999 platform, you acknowledge that you have read, understood, and agreed to these terms in full.

These terms apply to all users from Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. fc999 reserves the right to modify these terms at any time. Continued use of the platform after any such modification constitutes your acceptance of the updated terms. Users are encouraged to review this page periodically to remain informed of any changes.

2. Eligibility Requirements

To use the fc999 platform and its services, you must satisfy all of the following eligibility criteria at all times. fc999 strictly enforces these requirements to maintain a safe and compliant gaming environment.

• You must be at least 21 years of age (21+ only). Underage gambling is strictly prohibited.
• You must register only one account per person. Duplicate or multiple accounts are not permitted and may result in permanent suspension.
• You must provide accurate and truthful personal information during registration and throughout your use of the platform.
• You must not be listed on any self-exclusion register or otherwise be prohibited from gambling by any applicable authority.

3. Account Registration & Verification

Each user may register only one personal account on fc999. Registration requires you to submit accurate personal details including your full name, date of birth, and a valid contact method. Providing false or misleading information during registration constitutes a material breach of these terms and may result in immediate account termination and forfeiture of any balance.

KYC Verification

fc999 reserves the right to request identity verification documents (KYC) at any time, including before processing withdrawal requests. KYC may require submission of a government-issued photo ID, proof of address, or proof of payment method ownership. Failure to complete KYC verification may result in suspension of withdrawal privileges until documents are provided and reviewed.

• Account credentials (username and password) are your responsibility. Do not share your login details with any third party.
• fc999 is not liable for any losses resulting from unauthorized access to your account due to your failure to keep your credentials secure.
• Suspected unauthorized account access should be reported immediately to our support team at [email protected].

4. Deposits & Withdrawals

fc999 supports fast, secure deposits and withdrawals using locally trusted payment methods in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT). The minimum deposit and withdrawal amounts may vary by payment method and are displayed at the time of the transaction.

Accepted payment methods currently include:

• Mobile banking: bKash, Nagad, Rocket, Upay
• Bank transfer: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank
• Cards: Visa, Mastercard (subject to availability)

Withdrawal requests are subject to KYC verification and standard processing times. fc999 reserves the right to request additional documentation before releasing any withdrawal. Funds originating from bonuses are subject to the applicable wagering requirements before withdrawal is permitted.

5. Bonuses & Promotions

fc999 offers a range of bonuses and promotional offers to eligible players, including welcome bonuses, deposit match bonuses, free spins, and seasonal festival promotions tied to events such as Pohela Boishakh, Eid, Durga Puja, and the BPL cricket season. All bonuses are subject to the terms outlined in this section and any additional promotion-specific terms communicated at the time of the offer.

Wagering Requirements

All bonus funds are subject to a wagering requirement (rollover) before they can be withdrawn as real cash. The following conditions apply to all bonus offers unless explicitly stated otherwise:

• The standard wagering requirement is 20x the bonus amount unless stated otherwise on the specific promotion page.
• Bonuses must be used within the validity period specified in the promotion. Expired bonuses are forfeited automatically.
• fc999 reserves the right to withdraw or modify any bonus offer at any time without prior notice.
• Bonus abuse, including but not limited to collusion, use of multiple accounts, or exploitation of system errors, will result in voiding of all bonuses and potential account termination.

6. Responsible Gaming

fc999 is committed to promoting responsible gaming and providing a safe environment for all players. Gambling is intended to be an enjoyable leisure activity. If you feel that gambling is negatively impacting your life, we strongly encourage you to make use of our self-management tools or contact our support team at [email protected]. For players aged 21 and above only.

For detailed information on our self-exclusion tools, deposit limits, and time-out features, please visit our Responsible Gaming page. fc999 takes problem gambling seriously and actively supports players who may be experiencing difficulties.

7. Prohibited Activities

The following activities are strictly prohibited on the fc999 platform. Engaging in any of these may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities where applicable:

• Money laundering or use of the platform to facilitate any illegal financial activity.
• Cheating, collusion with other players, or use of automated tools (bots, scripts) to gain an unfair advantage.
• Exploiting software bugs, glitches, or technical errors for financial gain. Any winnings obtained through exploitation will be voided.
• Creating multiple accounts or allowing a third party to operate your account on your behalf.
• Threatening, harassing, or abusing fc999 staff or other users through any communication channel.

8. Intellectual Property

All content on the fc999 platform, including but not limited to text, graphics, logos, icons, images, audio clips, game interfaces, and software, is the exclusive intellectual property of fc999 or its licensed content providers. This content is protected by applicable copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, or publicly display any content from the fc999 platform without prior written consent from fc999. Unauthorized use of any fc999 intellectual property may result in legal action.

9. Limitation of Liability

To the fullest extent permitted by applicable law, fc999 shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the platform or its services. This includes, without limitation, loss of data, loss of profits, business interruption, or any other commercial damages or losses.

fc999 does not guarantee uninterrupted, error-free, or secure operation of the platform at all times. Scheduled maintenance, technical outages, or unforeseen events may temporarily affect service availability. fc999 will make reasonable efforts to restore services as quickly as practicable.

10. Privacy & Data Protection

fc999 takes your privacy seriously. The collection, use, and storage of your personal data are governed by our Privacy Policy, which forms an integral part of these Terms & Conditions. By using the fc999 platform, you consent to the processing of your personal data as described in the Privacy Policy. We use SSL encryption and industry-standard security measures to protect all personal and financial information you share with us.

11. Amendments to These Terms

fc999 reserves the right to revise, update, or replace any part of these Terms & Conditions at any time. When significant changes are made, we will make reasonable efforts to notify registered users, either through the platform interface or via the email address associated with your account. However, it remains your responsibility to review these terms regularly.

Your continued use of the fc999 platform following the posting of any revised Terms & Conditions constitutes your acceptance of those revised terms. If you do not agree to the revised terms, you must stop using the platform and close your account.

12. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and interpreted in accordance with applicable law. Any dispute arising out of or in connection with these terms that cannot be resolved amicably between you and fc999 shall be subject to binding arbitration or resolution through applicable legal channels. fc999 encourages users to contact our support team in the first instance to resolve any issue before pursuing formal proceedings.

13. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please do not hesitate to reach out to our customer support team. We are available 24/7 to assist you.

Email: [email protected] (plain text — not a clickable link). Our support team typically responds within 24 hours Bangladesh Standard Time (BST, UTC+6).

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